Moby Lines

3-CANCELLATIONS/REIMBURSEMENTS: Surcharges and other costs won’t be refunded. Cancellations must be submitted in written form and reconfirmed by MOBY before the intended date of departure (cancellations are also possible on journey at any travel agency with a Moby ticket sales point). At a cancellation fees will be invoiced, independent of whether the ticket has been issued or not. These are as follows (the day of cancellation will not be counted): up to 30 days before departure: 10% of the travel price, for BEST OFFER tariffs as well as for PEX rates 100% for each category marked as BEST OFFER respectively PEX rate; 29 days - 48 h before departure: 20% of the travel price, for BEST OFFER tariffs as well as for PEX rates 100% for each category marked as BEST OFFER respectively PEX rate; from 48 hours to 4 hours before departure: 50% of the travel price, for BEST OFFER tariffs as well as for PEX rates 100% for each category marked as BEST OFFER respectively PEX rate; A later cancellation or a cancellation of a ticket purchased the day of departure or no show: 100% cancellation fee. Requests for reimbursement are to be made in writing and within 30 days after the date of departure. Reimbursement can be requested by presentation of all original documents only at the agency where the ticket was bought, and if they were certificated by a traveling agency, by MOBY, the responsible port agency or the purser with date, stamp and signature (for each way).

5-BOOKING CHANGES: Amendments, if permitted - this refers to insignificant name-changes as well (transfer of ticket excluded) -requirea written form. In addition to prob. necessary extra charge for changes in the seasonal period, number of persons or change of vehicles and if it’s not published in the application conditions in another way, the following modification fees are calculated: at bookings without special rate (all destinations): € 10,00. At special rate bookings with destination Corsica: € 10,00 each crossing, with destination Sardinia € 25,00 each crossing. At special rate bookings with destination isle of Elba and from Sardinia to Corsica and vice versa no modifications are permitted. Modifications, if permitted and as long as there’s space available, are possible until 2 hours before departure, however only for dates which are stated in the current Moby timetable. Changes of destination (eg. Sardinia to Corsica or Corsica to Elba) are not allowed. No change of the ticket price is done (for bookings without special tariffs this starts later than 9 days prior to departure) if due to a change in season the price of the new booking is lower than the originally reserved trip, i.e. the original value of the booking is calculated. For modifications made in Italy the Italian traveling conditions apply. Tickets manually changed and not provided with a MOBY stamp will not be accepted. For partial cancellations (e.g. decrease in the number of persons, cabins, etc.) fees as shown at point 3 will be charged.