Balearia

2.5. Passengers may obtain a refund from the Company for the amount of the ticket, if the ticket is not used, as long as the contracted price allows for it, in accordance with the following conditions: a). After deducting 10% of the amount of the ticket from the advance sale, if the request is made within 7 days of the departure of the vessel. b). For refunds submitted within 48 hours and 2 hours prior to the vessel's departure, 20% will be deducted from the amount of the ticket. c). Tickets submitted to be cancelled/changed less than two hours prior to the departure of the vessel will not be reimbursed, whether the reservation was made on the day of departure or previously.

2.6 All "mini" fares and Offers admit changes of date/time with a 20€/booking penalty plus the possible increase in the price as long as the change is made 2 hours prior to the departure date/time of the originally contracted trip. The complete and "reduced" fares allow changes without a 20€ penalty, although there could be an increase in the fare from one date to another, as long as these changes are made before 2 hours before the departure date/time of the initially booked trip.