Your data - encrypted, safe & secure

Data privacy and security is very important to us.

We believe in open relationships with our customers (it is in our name). Below you will find information on how we store your data, and who we share it with (only when needed).

Why do I need to fill in my gender/sex?

Ferry companies booking systems ask for sex information and unfortunately there are currently only two supported options (male and female).

This information is especially important when shared cabins are booked to make sure that there is no mix between the two options.

Ferry companies booking systems ask for sex information and unfortunately there are currently only two supported options (male and female).

This information is especially important when shared cabins are booked to make sure that there is no mix between the two options.

Can I save my payment card? Is it safe?

Yes you can save your card on your account or mobile device!

If you are booking on a desktop, you will need to have an account before you book so that you can tick the "Save card" option when entering your card details.

If you are booking on a mobile, you do not need to create an account as a mobile device is deemed personal and you are able to ticket the "Save card" option before you create an account.

Your card details are very safe as we use a top tier payment provider with the latest security standards to ensure that your data is only saved under PCI compliance at all times. 

Yes you can save your card on your account or mobile device!

If you are booking on a desktop, you will need to have an account before you book so that you can tick the "Save card" option when entering your card details.

If you are booking on a mobile, you do not need to create an account as a mobile device is deemed personal and you are able to ticket the "Save card" option before you create an account.

Your card details are very safe as we use a top tier payment provider with the latest security standards to ensure that your data is only saved under PCI compliance at all times. 

Is my data safe?

Privacy and data security is very important to us.

All your data on the Openferry platform is saved with very strict security standards and all data is encrypted with SHA-256 encryption.

When you make a booking, we need to forward your personal information such as your name, date of birth, etc. to the ferry company booking systems in order to complete your booking. This information is also stored on the ferry company systems. We have data privacy agreements with all our providers in order to ensure the most transparent handling of your data.

If you save your payment card details, your data is handled by our top tier payment provider with the latest security standards to ensure that your data is only saved under PCI compliance at all times.

You can always check our privacy policy for a full description of how we use your data.

Privacy and data security is very important to us.

All your data on the Openferry platform is saved with very strict security standards and all data is encrypted with SHA-256 encryption.

When you make a booking, we need to forward your personal information such as your name, date of birth, etc. to the ferry company booking systems in order to complete your booking. This information is also stored on the ferry company systems. We have data privacy agreements with all our providers in order to ensure the most transparent handling of your data.

If you save your payment card details, your data is handled by our top tier payment provider with the latest security standards to ensure that your data is only saved under PCI compliance at all times.

You can always check our privacy policy for a full description of how we use your data.

Can I ask for my data to be deleted?

Of course! We take data privacy very seriously. If you wish to clear your personal data form our systems, please get in-touch with us via our support page and raise a support request to do so.

Please bear in mind that we are able to remove all saved account information from our systems, but any bookings that have been made we will still need to keep for record purposes.

You can always check our privacy policy for a full description of how we use your data.

Of course! We take data privacy very seriously. If you wish to clear your personal data form our systems, please get in-touch with us via our support page and raise a support request to do so.

Please bear in mind that we are able to remove all saved account information from our systems, but any bookings that have been made we will still need to keep for record purposes.

You can always check our privacy policy for a full description of how we use your data.

Who processes my data?

At all times, Openferry will process and store your data on our encrypted servers and databases.

When you make a purchase on our system, we may need to forward your personal information such as your name, date of birth, etc. to the company that we are making the reservation with. This information is also stored on the operator systems to ensure that you do not experience any issues when receiving the service you paid for.

You can always check our privacy policy for a full description of how we use your data.

At all times, Openferry will process and store your data on our encrypted servers and databases.

When you make a purchase on our system, we may need to forward your personal information such as your name, date of birth, etc. to the company that we are making the reservation with. This information is also stored on the operator systems to ensure that you do not experience any issues when receiving the service you paid for.

You can always check our privacy policy for a full description of how we use your data.

Why do I need to enter my personal data when booking?

Privacy and data security is very important to us.

When you make a booking, we need to forward your personal information such as your name, date of birth, etc. to the ferry company booking systems in order to complete your booking. In some cases we may also ask for your passport number if you are traveling between countries. This information is also stored on the ferry company systems. We have data privacy agreements with all our providers in order to ensure the most transparent handling of your data.

We also ask for your email and phone number which will be used to send you the relevant booking confirmation or a reminder to complete your booking. Your phone number is also required so that you can get notified of any change to your trip directly from the ferry company.

You can always check our privacy policy for a full description of how we use your data.

Privacy and data security is very important to us.

When you make a booking, we need to forward your personal information such as your name, date of birth, etc. to the ferry company booking systems in order to complete your booking. In some cases we may also ask for your passport number if you are traveling between countries. This information is also stored on the ferry company systems. We have data privacy agreements with all our providers in order to ensure the most transparent handling of your data.

We also ask for your email and phone number which will be used to send you the relevant booking confirmation or a reminder to complete your booking. Your phone number is also required so that you can get notified of any change to your trip directly from the ferry company.

You can always check our privacy policy for a full description of how we use your data.

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