Ferry Travel
We aim to make ferry travel as effortless as possible.
Below you will find the most common questions that travelers have asked us in the past. Ferry travel is not always very straight forward, but we are always by your side to make sure you have the best experience.
Do I need to collect my tickets from an agency?
Some ferry companies do not accept electronic tickets and require a printed ticket to be collected at the partnering travel agency of the origin port. You can find the location of the agency in your My Trips page.
The companies that currently do not accept electronic tickets are:
Fred. Olsen Express Liberty Lines Meander Travel Aegean Flying Dolphins Levante Ferries ANEK Lines 2wayferries Alko Ferries Small Cyclades Lines Sebeco Lines Kefalonian Lines Yesil Marmaris Lines Makri Travel Sunrise Lines Ventouris Ferries Balearia European Seaways Sky Marine Sea Dreams Boatmen Union of Santorini
The list above is updated periodically, but to make sure you have the most up to date information, just look for the QR code icon in the search results to know for certain that the ferry company you are traveling with accepts electronic tickets or not.
Some ferry companies do not accept electronic tickets and require a printed ticket to be collected at the partnering travel agency of the origin port. You can find the location of the agency in your My Trips page.
The companies that currently do not accept electronic tickets are:
Fred. Olsen Express Liberty Lines Meander Travel Aegean Flying Dolphins Levante Ferries ANEK Lines 2wayferries Alko Ferries Small Cyclades Lines Sebeco Lines Kefalonian Lines Yesil Marmaris Lines Makri Travel Sunrise Lines Ventouris Ferries Balearia European Seaways Sky Marine Sea Dreams Boatmen Union of Santorini
The list above is updated periodically, but to make sure you have the most up to date information, just look for the QR code icon in the search results to know for certain that the ferry company you are traveling with accepts electronic tickets or not.
How & when do I check-in?
With the ferry companies that accept electronic tickets, some require you to check-in before your trip in order to receive your electronic ticket via email. Make sure to check-in before the online check-in cut-of time (usually 2hrs before your departure time).
Openferry will send you a trip reminder to remind you and if you have downloaded the app, you will also get a notification!Once you complete your booking, your My Trips page will guide you through the check-in process if required and you'll be able to receive all your tickets.
The companies that currently accept electronic tickets and require check-in are:
Anem Ferries Lafasi NLG SAOS Ferries Aegean Sea Lines Fly Cycladic Blue Star Ferries Hellenic Seaways SeaJets Superfast Ferries Dodekanisos Seaways Golden Star Ferries Ionion P. Lines 2wayferries Saronic Ferries Nova Ferries Triton Ferries Triton Ferries Fast Ferries Goutos Lines Karystia Minoan Lines ANES ZANTE Ferries Grimaldi Lines Moby Lines Tirrenia Toremar Trasmapi/Balearia Trasmapi Grandi Navi Veloci Naviera Armas Trasmediterranea Kerkyra Lines ANEKalymnou Finikas Lines Alpha lines Magic Sea Ferries Kerkyra Seaways Panelenic Lines Fly Cycladic Test
The list above is updated periodically, but to make sure you have the most up to date information, just look for the QR code icon in the search results to know for certain that the ferry company you are traveling with accepts electronic tickets or not.
With the ferry companies that accept electronic tickets, some require you to check-in before your trip in order to receive your electronic ticket via email. Make sure to check-in before the online check-in cut-of time (usually 2hrs before your departure time).
Openferry will send you a trip reminder to remind you and if you have downloaded the app, you will also get a notification!Once you complete your booking, your My Trips page will guide you through the check-in process if required and you'll be able to receive all your tickets.
The companies that currently accept electronic tickets and require check-in are:
Anem Ferries Lafasi NLG SAOS Ferries Aegean Sea Lines Fly Cycladic Blue Star Ferries Hellenic Seaways SeaJets Superfast Ferries Dodekanisos Seaways Golden Star Ferries Ionion P. Lines 2wayferries Saronic Ferries Nova Ferries Triton Ferries Triton Ferries Fast Ferries Goutos Lines Karystia Minoan Lines ANES ZANTE Ferries Grimaldi Lines Moby Lines Tirrenia Toremar Trasmapi/Balearia Trasmapi Grandi Navi Veloci Naviera Armas Trasmediterranea Kerkyra Lines ANEKalymnou Finikas Lines Alpha lines Magic Sea Ferries Kerkyra Seaways Panelenic Lines Fly Cycladic Test
The list above is updated periodically, but to make sure you have the most up to date information, just look for the QR code icon in the search results to know for certain that the ferry company you are traveling with accepts electronic tickets or not.
Can I track my ferry?
Absolutely! We are very proud of our tracking capabilities and offer it to all of our customers whether they have purchased a ticket or not!
If you have downloaded our mobile app you will even get notified with the real estimated time of arrivals to the port of pickup, and to your destination.
In case of a ferry delay we always advise you to make your way to the port on the scheduled departure time as sometimes ferries will speed up to make up for lost time.
Absolutely! We are very proud of our tracking capabilities and offer it to all of our customers whether they have purchased a ticket or not!
If you have downloaded our mobile app you will even get notified with the real estimated time of arrivals to the port of pickup, and to your destination.
In case of a ferry delay we always advise you to make your way to the port on the scheduled departure time as sometimes ferries will speed up to make up for lost time.
Are tickets cheaper if I book earlier?
Yes! Ferry companies release early booking tickets in advance which are offered at lower rates than usual.
Remember though, early booking tickets like Super Economy and Special Economy most of the time have different cancellation policies. Most of the time, they are non-refundable and non-amendable. With Openferry we do our best to update the ticket policies so you are able to know when a ticket you are considering to buy is non-refundable.
Have a look at this guide to see how you can spot a ticket with a custom policy.
Yes! Ferry companies release early booking tickets in advance which are offered at lower rates than usual.
Remember though, early booking tickets like Super Economy and Special Economy most of the time have different cancellation policies. Most of the time, they are non-refundable and non-amendable. With Openferry we do our best to update the ticket policies so you are able to know when a ticket you are considering to buy is non-refundable.
Have a look at this guide to see how you can spot a ticket with a custom policy.
How long before the departure time should I be at the port?
If you are departing from one of the large mainland ports such as Piraeus, we suggest that you are at the port at least 45 minutes before departure.
If you are also traveling with a car then you should be at the port at least one hour before departure.
If you need to collect you tickets you should add another 15 minutes to make sure that you avoid any delays that can be cause from long queues especially during high season. For directions to the nearest collection points, check out this guide.
If you are departing from one of the large mainland ports such as Piraeus, we suggest that you are at the port at least 45 minutes before departure.
If you are also traveling with a car then you should be at the port at least one hour before departure.
If you need to collect you tickets you should add another 15 minutes to make sure that you avoid any delays that can be cause from long queues especially during high season. For directions to the nearest collection points, check out this guide.
Can I travel with my pet?
Most ferry companies allow pets to travel on-board depending on the size of the ferry, the facilities on-board, and the size of your pet.
Some ferry companies will charge for pets, and depending on the region that you are traveling some companies will ask for your pet's documents to be attached to a pet ticket. Depending on the ferry and the size of your pet, there will be designated areas on the deck of the ferry or pet kennels for your pet to travel safely.
Depending on the ferry company, the available pet options will appear when selecting your tickets. There are 3 possibilities:
- The ferry company does not accept pets
- The ferry company accepts pets without the need to issue a ticket
- The ferry company accepts pets but requires a ticket to be issued
For more detailed instructions on how to add pets to your booking, check out this guide. For your convenience Openferry will save your pet details if you have created an account so that you don't need to enter the information every time.
Most ferry companies allow pets to travel on-board depending on the size of the ferry, the facilities on-board, and the size of your pet.
Some ferry companies will charge for pets, and depending on the region that you are traveling some companies will ask for your pet's documents to be attached to a pet ticket. Depending on the ferry and the size of your pet, there will be designated areas on the deck of the ferry or pet kennels for your pet to travel safely.
Depending on the ferry company, the available pet options will appear when selecting your tickets. There are 3 possibilities:
- The ferry company does not accept pets
- The ferry company accepts pets without the need to issue a ticket
- The ferry company accepts pets but requires a ticket to be issued
For more detailed instructions on how to add pets to your booking, check out this guide. For your convenience Openferry will save your pet details if you have created an account so that you don't need to enter the information every time.
Do I need a passport to travel?
Generally we always advise you to bring your passport or ID with you. If you are traveling domestically, you will not need your passport.
If you are traveling on an international route between different countries, you will most likely require to show your passport as you will probably have to pass through border control
Generally we always advise you to bring your passport or ID with you. If you are traveling domestically, you will not need your passport.
If you are traveling on an international route between different countries, you will most likely require to show your passport as you will probably have to pass through border control
Why do I need to fill in my gender/sex?
Ferry companies booking systems ask for sex information and unfortunately there are currently only two supported options (male and female).
This information is especially important when shared cabins are booked to make sure that there is no mix between the two options.
Ferry companies booking systems ask for sex information and unfortunately there are currently only two supported options (male and female).
This information is especially important when shared cabins are booked to make sure that there is no mix between the two options.
Which ferry companies can I book with on Openferry?
With Openferry you can book with over 63 ferry companies! Here is the list of companies that we support:
Anem Ferries Fred. Olsen Express Lafasi Liberty Lines Meander Travel NLG SAOS Ferries Aegean Sea Lines Fly Cycladic Blue Star Ferries Hellenic Seaways SeaJets Aegean Flying Dolphins Levante Ferries Superfast Ferries ANEK Lines Dodekanisos Seaways Golden Star Ferries Ionion P. Lines 2wayferries 2wayferries Saronic Ferries Nova Ferries Alko Ferries Triton Ferries Triton Ferries Fast Ferries Goutos Lines Karystia Minoan Lines Small Cyclades Lines ANES Sebeco Lines Kefalonian Lines ZANTE Ferries Yesil Marmaris Lines Makri Travel Sunrise Lines Grimaldi Lines Moby Lines Tirrenia Toremar Ventouris Ferries Trasmapi/Balearia Trasmapi Balearia European Seaways Grandi Navi Veloci Naviera Armas Trasmediterranea Sky Marine Kerkyra Lines Sea Dreams ANEKalymnou Boatmen Union of Santorini Finikas Lines Alpha lines Magic Sea Ferries Kerkyra Seaways Panelenic Lines Fly Cycladic Test
For more information on each ferry company check out this page.
With Openferry you can book with over 63 ferry companies! Here is the list of companies that we support:
Anem Ferries Fred. Olsen Express Lafasi Liberty Lines Meander Travel NLG SAOS Ferries Aegean Sea Lines Fly Cycladic Blue Star Ferries Hellenic Seaways SeaJets Aegean Flying Dolphins Levante Ferries Superfast Ferries ANEK Lines Dodekanisos Seaways Golden Star Ferries Ionion P. Lines 2wayferries 2wayferries Saronic Ferries Nova Ferries Alko Ferries Triton Ferries Triton Ferries Fast Ferries Goutos Lines Karystia Minoan Lines Small Cyclades Lines ANES Sebeco Lines Kefalonian Lines ZANTE Ferries Yesil Marmaris Lines Makri Travel Sunrise Lines Grimaldi Lines Moby Lines Tirrenia Toremar Ventouris Ferries Trasmapi/Balearia Trasmapi Balearia European Seaways Grandi Navi Veloci Naviera Armas Trasmediterranea Sky Marine Kerkyra Lines Sea Dreams ANEKalymnou Boatmen Union of Santorini Finikas Lines Alpha lines Magic Sea Ferries Kerkyra Seaways Panelenic Lines Fly Cycladic Test
For more information on each ferry company check out this page.
I missed my ferry, what can I do?
If you know that you will be missing your ferry in advance, we suggest you go to your trips page and check to see if you can cancel your ticket or convert your ticket to open so that you can use the value of your ticket for a different trip.
If you do miss your ferry and still have your ticket, unfortunately you are not entitled to a refund after the departure time.
If you know that you will be missing your ferry in advance, we suggest you go to your trips page and check to see if you can cancel your ticket or convert your ticket to open so that you can use the value of your ticket for a different trip.
If you do miss your ferry and still have your ticket, unfortunately you are not entitled to a refund after the departure time.
I forgot something on the ferry, who do I speak with?
Your best option is to contact the ferry directly. It may take some time for the ferry company to communicate with the ferry and ask to go through the lost and found.
in order to get in contact with the ferry, check out this guide
Your best option is to contact the ferry directly. It may take some time for the ferry company to communicate with the ferry and ask to go through the lost and found.
in order to get in contact with the ferry, check out this guide
Can I choose my seats? What if I am traveling with someone?
Generally it is not possible to choose your ferry seats. You can though choose different seat options from the list of available tickets during your booking.
If you are traveling with someone and want to sit together, make sure to purchase your tickets under the same reservation and you will be give adjacent seats subject to availability.
Generally it is not possible to choose your ferry seats. You can though choose different seat options from the list of available tickets during your booking.
If you are traveling with someone and want to sit together, make sure to purchase your tickets under the same reservation and you will be give adjacent seats subject to availability.